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Repairs and Improvements

The Property Services team is responsible for carrying out repairs to your home and making sure that it is maintained properly. 

For information on our repairs service, please visit our Reporting repairs page

For information on how we maintain and improve homes, please visit our Investing in our homes page

Feedback from our customers is crucial and influences the way in which our services are delivered. Regular customer surveys are carried out on most aspects of our work. We have set up an Asset Management Panel - a tenant led panel that works closely with staff to improve our services.

Please take the opportunity to tell us how you feel so that we can continually improve the service we offer to you. Your feedback can also influence our policies and procedures. 

If you would like more information please phone our Customer Service Centre on 01928 796000 or email us.

For a full list of LHT documents, please visit our Publications library.

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Head office address: 12 Hanover Street, Liverpool, L1 4AA
Telephone: 01928 796000